Vice President of Student Services
Job Description
Full job description
Position Information
Position Category
Full Time Staff
Position Status
12 Month
FLSA
Exempt
Advertised Salary
$111,200 - $137,000
Department
Student Services Group Office
Working Hours
Monday - Friday (Evening and weekend hours may be required)
General Description
Join Our Team as a Champion for Students! SUNY Niagara is seeking a visionary and innovative leader to serve as our next Vice President of Student Services. As the primary advocate for students within the administration, this position is pivotal in shaping the student experience, leading transformative programs, and creating pathways for success. If you’re passionate about empowering students, fostering inclusive learning environments, and building dynamic support systems, this is the role for you.
The Vice President of Student Services will:
- Lead with Vision: Oversee enrollment management, student engagement, counseling, student support services, and more to create a seamless and supportive experience for all students.
- Advocate for Students: Be the voice of students at the highest administrative levels, ensuring their needs and perspectives are integrated into institutional priorities.
- Inspire Innovation: Develop and implement forward-thinking strategies that improve student recruitment, retention, engagement, and success.
- Foster Collaboration: Work closely with academic and administrative units to create a vibrant, inclusive, and equitable campus culture.
To excel in this role, you will need:
- Leadership Excellence: A proven ability to inspire teams, build consensus, and guide organizational change.
- Strategic Vision: The ability to design and implement innovative strategies that align with institutional goals and student success.
- Student-Centered Approach: A deep commitment to understanding and addressing the diverse needs of today’s students.
- Exceptional Communication: Strong interpersonal skills to engage effectively with students, faculty, staff, and community partners.
SUNY Niagara provides phenomenal benefits to our employees. Please visit https://www.niagaracc.suny.edu/hr/benefits to view our benefits offerings. Our exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:
Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.
Professional Growth: SUNY Niagara cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.
Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.
Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.
Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.
Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.
Professional Growth: SUNY Niagara cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.
Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.
Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.
Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.
Typical Work Activities
1. Plans, supervises and coordinates policy development and implementation for all areas within the student services sector.
2. Advises the president in formulating overall plans, policies, and procedures for the achievement of goals and objectives of the College.
3. Supervises and coordinates student services functions of the College, which include but are not limited to Admissions, Athletics, Child Development Center, Enrollment Center, Financial Aid, Registrar & Records, Student Life, and Student Success Center.
4. Ensures efficient student-centered services for both enrolled students and the processing of applicants for enrollment in the College.
5. Stays abreast of the trends in the student affairs profession and promotes the development of innovative ideas for enhancement of student services.
6. Provides leadership for the development of innovative programs that enhance the recruitment and marketing efforts of the College.
7. Ensures the College’s Strategic Enrollment Management Plan is continually reviewed and updated.
8. Coordinates student services efforts with College faculty, administration, and staff that creates and maintains a campus environment conducive to student learning and retention.
9. Ensures student conduct regulations are properly maintained and administered, including the distribution of the student handbook and notices to campus community
10. Oversees the disciplinary process as it relates to student matters.
11. Annually develops and administers the Student Services budget.
12. Monitors the development and administration of the annual student activities and student athletics budgets ensuring full participation of student government.
13. Ensures all required reports related to Student Services are filed with Local, State and Federal government agencies.
14. Serves on the President’s Executive Council, the President’s Cabinet, Faculty Senate, and other committees as required or needed.
15. Evaluates direct reports and ensures evaluations of student services personnel are properly completed.
16. Performs other duties as assigned by the President.
2. Advises the president in formulating overall plans, policies, and procedures for the achievement of goals and objectives of the College.
3. Supervises and coordinates student services functions of the College, which include but are not limited to Admissions, Athletics, Child Development Center, Enrollment Center, Financial Aid, Registrar & Records, Student Life, and Student Success Center.
4. Ensures efficient student-centered services for both enrolled students and the processing of applicants for enrollment in the College.
5. Stays abreast of the trends in the student affairs profession and promotes the development of innovative ideas for enhancement of student services.
6. Provides leadership for the development of innovative programs that enhance the recruitment and marketing efforts of the College.
7. Ensures the College’s Strategic Enrollment Management Plan is continually reviewed and updated.
8. Coordinates student services efforts with College faculty, administration, and staff that creates and maintains a campus environment conducive to student learning and retention.
9. Ensures student conduct regulations are properly maintained and administered, including the distribution of the student handbook and notices to campus community
10. Oversees the disciplinary process as it relates to student matters.
11. Annually develops and administers the Student Services budget.
12. Monitors the development and administration of the annual student activities and student athletics budgets ensuring full participation of student government.
13. Ensures all required reports related to Student Services are filed with Local, State and Federal government agencies.
14. Serves on the President’s Executive Council, the President’s Cabinet, Faculty Senate, and other committees as required or needed.
15. Evaluates direct reports and ensures evaluations of student services personnel are properly completed.
16. Performs other duties as assigned by the President.
Essential Functions
Ability to relate to a diverse academic community; ability to supervise multiple functions; ability to represent the college’s interest within the local community, ability to work effectively as a member of the senior management team; ability to operate computers; ability to actively supervise numerous personnel and functions simultaneously; ability to speak to groups; ability to travel and attend conferences; ability to physically perform the responsibilities of the position.
Required Qualifications
- Terminal Degree in College Student Personnel, Counseling, Student Development, Education or related field;
- Eight (8) years experience in student services which must include two or more of the following areas: admissions, financial aid, records/registration office (registrar), student activities, student development (e.g. counseling/career planning/student employment/disability services), student judicial programs,
- Five (5) years of which must be at a level of Director or above.
Desirable Qualifications
- Experience in the above student service components at a community college; experience with student government and co-curricular activities;
- Experience with student disciplinary processes; experience with services to traditional, non-traditional, and at-risk students;
- Experience with student service assessments and methodologies;
- Experience with SCT Banner computer system,
- Experience with multi-cultural programming;
- Experience working with persons with disabilities;
- Experience with student housing.
License(s)/Certifications
About SUNY Niagara
SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.
SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!
SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.
SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.
SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.
The Niagara Falls Culinary Institute (NFCI) is located in the heart of one of the world’s biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry café, at NFCI.
Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students’ current and emerging needs, and strengthens its community. At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.
EEO Statement
SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.
Posting Detail Information
Posting Number
S314P
Open Date
11/22/2024
Close Date
Open Until Filled
Yes
Special Instructions Summary
For full consideration, applications must be submitted by January 1, 2025. If a viable candidate is not found during the initial review, applications submitted after January 1, 2025 will be considered.
SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:
Incomplete packets will be rejected for lack of information.
SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:
- cover letter that addresses each of the qualifications
- resume
- unofficial transcripts
- names and contact information for three (3) current, work related references
Incomplete packets will be rejected for lack of information.
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